Fellow is a summer storage solution for students. We have pick-ups at the end of the school year and drop-offs at the end of the summer. If you need a pick-up or drop-off outside of our selected dates this year, please contact us right away to see if we can accommodate your request.

With Fellow, storing your items is easy and stress-free. Our on-demand storage service allows you to reserve storage space for your items on our website. Once you have reserved your space, you can then schedule a pickup for your items at a time that works for you. Our professional movers will come straight to your location, whether it's in your dorm room or apartment, and help you with the heavy lifting.

All your items will then be safely stored in our secure facilities. You can recall your items with just a click of a button on our website at the end of the summer, and we'll deliver them back to you. Fellow takes the hassle out of storage so you can focus on your studies and enjoy your summer break.

Yes, all items are photographed upon pick-up to ensure that nothing is misplaced. If you would like photos of your items, please let us know at info@fellowstorage.com and we'd be happy to help!

Your items are safely stored in our private storage facilities. Only trained Fellows are allowed access to our facilities for security reasons. The address of our facilities is not available online, but if you have any concerns, please feel free to contact us.

You can store most things that you would find around the house with us! This includes boxes, full or empty suitcases, furniture, collectibles, art, and electronics. Please note that items in furniture such as clothing in dressers must be emptied and packed into boxes. If you're unsure about what items you can store contact us!

Unfortunately, there are a few things that we cannot store due to safety/legal reasons.

These items include (but are not limited to): Firearms, explosives, liquids, food items or perishables, flammable material, gases, hazardous material, smelly items, plants, drugs (illegal or controlled), vehicles, pianos, remains of dead animals or humans, living animals or humans, moldy items, infested items (such as with lice or bedbugs), items that cannot be safely transported.

Yes, we offer insurance for your stored items. You can purchase insurance for your items at the time of booking.

You can cancel your reservation by logging in to your account on our website, or by contacting us at info@fellowstorage.com. Cancellation fees may apply depending on the timing of the cancellation.

Fellow offers a premium next day pick-up/drop-off service for $75. However, in order to receive the best price possible we recommend booking your pick-up 3 days in advance.

You can schedule a pick-up by clicking on the "book now" button at the top of the page. This will take you through an order process where you fill out the items that will be stored and your pick-up information. Please note that pick-ups only occur at the end of the school year, and drop-offs only occur at the end of the summer. If you have any extenuating circumstances and will need your items earlier, please contact us right away.

A way to save money by planning in advance! A curb-side pick-up is the choice for you if you are on a budget and can organize all your items into one spot (preferably the lobby of your building) and disassemble any large furniture you may have (bedframes). Our professional Fellows will still load your items onto the moving truck and take photos for your digital storage unit.

Packing typically takes longer than expected. We recommend that you have all your items packed and ready to go the night before! Then when you receive a text message that your fellows are on their way, move them into the lobby or next to your front door.

An on-demand pick-up is when our Fellows will come into your apartment and take care of the heavy lifting for you. This is a great option if you have heavy boxes or bulky furniture you won't be able to move.

An on-demand pickup is charged at an hourly rate, so the more prepared you are, the more you can save! We recommend that you have your items organized and have a clear plan of what is going to be stored before our Fellows arrive.

Your Fellows will send you a text message or phone call both approximately 30 minutes before arriving and when they arrive.

In order to ensure the safety of your items, we require fragile items such as TVs and mirrors to be wrapped with bubble wrap. If you need bubble wrap our Fellows will have some on hand and they can be purchased from our website when booking.

Fellow offers all of its customers a 4 hour time-window to choose from. These periods are from 8am-12pm, 12pm-4pm, 4pm-8pm. If you need a specific time don’t hesitate to contact us and we will do our best to accommodate!

If you are storing luggage items such as suitcases or backpacks, you can definitely fill them up with clothing or items. However, if you are storing furniture with storage compartments, they must be empty to ensure the safety of your items.

You can schedule a drop-off by going to your digital locker and clicking the "book drop-off" button.

Your Fellows will send you a text message or phone call both approximately 30 minutes before arriving and when they arrive.

Your items will be dropped off at the location of your choice as long as it is within the same service area as your pick-up.

If you're moving outside of our service area, we can hand off your items to a moving company of your choice. After choosing a moving company contact us and we can drop off your items with them.

In the unlikely event an item goes missing please send us an email at info@fellowstorage.com to file a claim. Once your claim is submitted we will follow up with you shortly and issue payment if your item cannot be found.

Yes! When booking a drop-off from your digital locker you can select which items you’d like returned. Anything not selected will remain in storage in our secured facility.

Payment can be done through our website. Update your payment information through our website and we will automatically bill you each month.

Payments can be made using Mastercard or Visa.

The first time you will be charged for storage is at the end of your first pick-up. This way there will be no surprises as our Fellows will be able to confirm what you're storing with us before you receive any storage charges.

Your first bill will include your first month of storage and any other fees for moving into storage. After this first bill, you will only be charged for storage each month.

Your billing cycle starts on the first day of your pick-up and is charged the next month. So if your first invoice was sent April 27th, your next one will be sent May 27th.

Unfortunately, due to the limitations of our POS provider, we cannot reduce your bill if you decide to leave before the end of your billing cycle. That being said, if you need your items returned a few days after your next billing cycle is due to start, send an email to info@fellowstorage.com and we will try to help!

Don't worry! Just contact us and we can clarify any charges that were made. If you were wrongly charged we will refund you as soon as we know. Please note that refunds may take 3-5 business days to be reflected in your account.

If you need packing materials you're able to purchase them when booking your first pick-up!

We will drop off your materials at your address a few weeks before your pickup. Just like for a pick-up, our Fellows will send you a text message or call approximately 30 minutes before arriving with your materials.

We have most packing materials for sale. We sell: Bubble Wrap, Packing Tape, Boxes, and mattress bags.

Yes! Just give them to your Fellow during your pick-up and the price of the materials will be credited back into your account.

While Fellow does offer our own boxes and reusable totes, you are also free to use your own! We just ask that your boxes stay below 50lbs. or you may be charged an overweight fee.